Understanding Subscription Tiers — Free, Pro & Pro+

Subscription Tiers

Alert LAC 911 offers three tiers designed to fit different needs:

Free

  • Access to the Help & Knowledge Base section.
  • Limited incident notification type selections (up to 3 types by default).
  • Contact support channels.

Pro — $9.99/month

Everything in Free, plus:

  • Live Incident Map with interactive layers.
  • Incident List — full incident feed with real-time updates.
  • CAD Dashboard — command-center view with incident board.
  • Weather — LA County conditions, NWS watches and warnings, observations.
  • Fire Weather — Red Flag Warnings, Fire Weather Watches, RAWS data.
  • Unlimited notification types for incident alerts.
  • Access to map layers: incidents, CAL FIRE, NIFC wildfires, CHP traffic, NWS alerts, power outages, evacuation zones, and more.

Pro+ — $19.99/month

Everything in Pro, plus:

  • Premium map layers — aircraft tracking (ADS-B), Xweather radar/wind/lightning, VIIRS/MODIS thermal hotspots, satellite burned area, synoptic stations, and more.
  • Agency Groups (with add-on) — shared workspaces for fire agencies.
  • Priority access to new features.

Agency Group Add-on — $4.99/month

Available for Pro and Pro+ subscribers. Adds:

  • Shared agency workspace with collaborative notes and dispatch views.
  • Multi-agency coordination tools.
  • Centralized group management and member status tracking.

How to Upgrade

Visit Profile → View Plans or go to the Billing page from your avatar menu. Select your desired plan and complete checkout through Stripe. Your access is activated immediately.

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