Agency Dispatch & Member Management

Agency Navigation

The Agency section includes these pages (some require admin or dispatcher roles):

  • Dashboard — Overview of group activity and your assignments.
  • Dispatch — Manage active dispatches and assignments (admin/dispatcher only).
  • Members — View and manage group members (admin only).
  • Notifications — Configure group notification settings (admin only).
  • Settings — Group configuration and public profile settings (admin only).

CAD & Map Integration

When you're a member of an Agency Group, the CAD Dashboard and Map integrate with your group:

  • The Group Access Menu appears with quick links to CAD, Map, Incidents, Weather, Fire Weather, and Agency pages — filtered by your tier access.
  • Member Status Setter — Set your current status directly from the CAD dashboard.
  • Member Heartbeat — Your presence is tracked for the group.
  • Member locations on the map — Team members who have shared their location appear on the CAD map.

Public Group Profile

Each agency group can have a public profile at /group/{slug}. This page can display:

  • Group name and description.
  • Contact information: email, phone, and website.
  • Group image.

Public profiles are visible to anyone with the link, even without signing in.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us